Customer Reviews

193

Customer Reviews

4.9/5

Customer Expereince

New Carpet and Refinished Foyer

They were very professional and accommodating with our schedule. Very impressed with the quick  response to less than perfect results. Wood floor had a few darker blotches in it. Chris was out to see it within 24 hours. Spots are not terrible but he came ready with a solution to the problem. No hassle, no excuses. Just a plan to ensure I was happy with the work! Also did the carpeting throughout the rest of the house. Terrific suggestions for me based on his visit to our house and our conversation. Didn’t try to sell me more than I needed, just what worked best for us. I’d hire them again in a minute and highly recommend!

Amy C. from Louisville, KY February 28, 2021

Wood Flooring – Pre-Finished

Kathy and I wanted to let you know how pleased we are with the installation of the Lyptus flooring. It is incredible how nice it is and how wonderful it looks. We made the right decision in picking this wood, as it goes with the kitchen cabinets and the dining room furniture. We also want to thank you for sending the installation team of Suad and Yosif. These guys are awesome! Not only are they friendly and professional, they are truly artisans and wonderful craftsmen. As you know, doing a remodel can be disruptive and stressful, but these guys did the job with minimal mess and absolutely no hassle. Their attention to detail was extraordinary and much more than I expected or have ever experienced from a subcontractor. The bottom line is no matter how nice the wood,  the installation can certainly make or break the project. Suad and Kiki made the project an overwhelming success. We would be happy to refer these guys to any of your potential customers. They are an asset to RiverCity Flooring and you should sell their craftsmanship as something that sets you guys apart from the competition.

Bart & Kathy T. from Louisville, KY February 28, 2021

Wood Flooring – Pre-Finished

We would be remiss, if we did not take this opportunity to thank you and your installers for their truly professional work. We are extremely pleased and satisfied we are with our new hardwood floors.  The finished job is nothing short of outstanding! The floors are beautiful!  Suad and Kiki are true craftsmen.  Their professionalism, work ethic and attention to detail, provides the true “added value” we were looking for with this investment. These men really deserve an extra pat on the back for a job well done.  Cindy and I will highly recommend your company, and especially these installers to all of our friends and family that have an interest in hardwood flooring.

Dave and Cindy B. from Louisville, KY February 28, 2021

Wood Flooring – Pre-Finished

I just wanted to let you know how happy we are with our hardwood floor.  The installers were great.  I almost felt like I had a friend by the time they finished.  It is obvious that he loves his work.  We’re really satisfied.  Thank you.

Linda W. from Louisville, KY February 28, 2021

Wood Flooring – Refinish

River City Flooring did a good job. The floors look nice. They used polyurethane but the smell wasn’t overwhelming. They came in and got the job done.

Trent S. from Louisville, KY February 28, 2021

Wood Flooring – Refinish

They did a great job on the floor. The floor was difficult to sand down but they managed to get it really smooth and it now looks great. They also worked with me to select the right stain color.

Ann W. from Louisville, KY February 28, 2021

Wood Flooring – Refinish

Chris was friendly and professional; the estimate was reasonable; and he and his crew worked long hours to have the job completed on time. We had a tile floor replaced in the kitchen and the rest of the downstairs refinished. You can’t tell where the old stops and the new begins. They did a great job.

Sandy S. from Louisville, KY February 28, 2021

Wood Flooring – Refinish

Chris and his crew were timely, performed good work and were right on budget. They were the most competitive bid. Chris also made me aware of a neighbor for whom he had worked which was a great reference. He also shared his knowledge about the flooring in our house which gave me a better appreciation of it.

Ron C. from Louisville, KY February 28, 2021

Wood Flooring – Refinish

Workers were very professional and did an AMAZING job!! I cannot recommend them enough…after seeing the great job they did on the baby room and hallway we even had them come back and do the stairs. Their work just put to shame the work done by the previous homeowners.

Brandy Y. from Louisville, KY February 28, 2021

Carpet and Laminate Installation

We wanted to thank you and your staff for our beautiful new basement floor. It is awesome and you and your staff were great. Thank you guys very much!

Chad P. from Louisville, KY February 28, 2021