Fantastic Experience!

When they said almost dust-free, I was skeptical.. but they were correct. I was amazing how little dust was associated with the sanding and refinishing of my hardwood floors. It was a VERY pleasant experience, and I highly recommend RiverCity!!

They did a great job on the floor. The floor was difficult to sand down but they managed to get it really smooth and it now looks great. They also worked with me to select the right stain color.

Workers were very professional and did an AMAZING job!! I cannot recommend them enough…after seeing the great job they did on the baby room and hallway we even had them come back and do the stairs. Their work just put to shame the work done by the previous homeowners.

Our salesman was very knowledgeable and kind.

The installation crew was very professional , clean and went out of their way to answer all our questions. Would recommend this place excellent people.

Exceptionally good job done by Walt and his partner. They were real professionals. They moved all my furniture with great care and moved it back in place before leaving. The floors are layed perfectly.

Thanks for a great job. I love my new floors.

Arrived on time and did a good job on the installation. Got bids from 2 other companies and River City had the best bid.

River City Flooring did a good job. The floors look nice. They used polyurethane but the smell wasn’t overwhelming. They came in and got the job done.

River City Flooring did a great job with our bedroom flooring, so I tried them again when we wanted new flooring for the family and dining room. Everything looks amazing and the entire crew was just wonderful. Tom Jones was our representative and he gave us excellent service. He sat with us when we first went in and gave us several options, along with samples we could take home and compare. We made the best choice for us and he was able to get everything we wanted. He checked in with us regularly, and even visited during the project, and after the work was completed. One thing I noticed was the respect he had for the crew, and vice-versa. They actually lit up when he checked in on them. He made it all harmless and smooth – that’s exactly what we wanted! The value is great, the work was flawless, and I highly recommend them!

I am glad to give you a very positive review of my experience with RiverCity. I do not post anything on Social Media but want you to know the service I received from Tom Jones and Dana and Phoenix was excellent. I shopped several places before deciding to do business with River City . As you probably know your pricing is competitive and in line With most reputable flooring places. The deciding factor for me Was Tom Jones. I like the way he conducts business.. he answered all my questions and was genuine in trying to help me make an informed decision without being “ high pressured” to make a sale. He was someone I felt comfortable with to give my business. Other places were more interested in just making a quick sale than in providing good information. Tom was excellent with his follow up email to me to see if he could answer anymore questions .. in other words he did everything just right at the right time! Tom was the only sales person from all the places I shopped who followed up with me. I notice service like that and that is the way I like to be treated as a customer. I also want to compliment your subcontractor, Phoenix. I was so impressed with their professionalism.. they were Such nice young men and while doing s great job were very respectful of my furniture and cleanliness while working in my home. I have referred them to some friends who need remodeling services. I rarely write such a long review but felt you should know you truly have your customer service performing at a high level. It separates you from your competition. I sincerely hope my review is helpful feed back for you. Also, I appreciated the thank you card from Tom … such a nice gesture and no one takes time to do that anymore… another nice touch For your customer service .. Best Regards Charlotte

Thrilled with the work & results!

The guys doing the work were awesome. Would definitely have them again. Great experience!