In Home / River City Flooring

Google Rating

4.8

Based on 141 reviews

River City Flooring Inc.

4.8

Bobby Teta

17:00 14 Aug 20

The flooring I used from River City Flooring was outstanding. I looked at the big box stores for options but the quality and service offered by Chris Brumley and his team were outstanding. I used a 3/8" pre-finished engineered hardwood in a home that I was renovating for our daughter. Of all the things I did to the home (and I spent 7 months renovating this house), the flooring was by far the biggest impact item. I really liked the consistency of the boards also. They all were manufactured well so that the tongue and groove went together seamlessly. My wife and I laid about 1200 sq ft within 5 days. River City has a very knowledgeable staff, they are friendly and they back their products. I will be back!!!

Kenley Mattingly

16:01 28 Jul 20

River City did an amazing job on our hardwood floors. We had a prefinished hardwood that they sanded down, threaded in new hardwood, and stained. I was worried there would be a distinct difference between the two but they look the exact same! Free floor cleaner is a bonus. Thanks again

Dorry Caple

23:02 23 Jul 20

Provided good on 2 different occasions, will use again

Turahn Gordon

19:34 18 Jul 20

We are customers for life. Great Prices and the staff is very helpful. Thanks

Sarah Butler

03:45 03 Jul 20

Not a better flooring company in this state! We have used them in the past and they never disappoint. Andrew and John (I think was name)- were exceptional- extremely professional and courteous. Super efficient and finished the job meticulously and in record time. Floors are absolutely gorgeous :)

Steve Riesen

13:30 30 Jun 20

Super helpful all the way out to the vehicle

Rachel Popham

20:01 25 Jun 20

Our floors look so amazing after River City Flooring worked on them! We are so happy with the results. We are also excited that they provide us with free refills of Bona cleaner to keep our floors looking like new!

kirk dolan

16:03 25 Jun 20

Great and professional to work with. I use them for home and work projects!

kathy brown

14:34 23 Jun 20

We were extremely pleased with River City Flooring and will use this company for future flooring. It was a pleasant experience all the way around. I can’t speak highly enough about the installers Andrew and John. They were very nice guys, professional, hardworking and did a phenomenal job. Skip from sales was great also and had quote to me quicker than anticipated. Service Manager Joe was great. Dana from office was.very nice and efficient. Thanks so much! I highly recommend River City Flooring.

Nancy Breslin

17:39 06 Jun 20

Denise McMullan

17:20 02 Jun 20

We have bought a couple times from River City Flooring and every time the experience has been amazing! The free Bona refills are an awesome perk too!

Ben Wilson

01:37 27 May 20

I contacted River City in a bind during the covid restrictions, needing three bedrooms carpeted in a narrow window of time. They delivered samples to my wife's work, were able to schedule on the day needed, and delivered exactly as promised. The install crew did an excellent job and left everything clean when they were done, even hauling off the carpet I had tore out. I have and will continue to recommend them to others.

Marcie J Sto K Sto

12:44 11 May 20

Exceptional service, from sale to installation! This was the most professional company ever. Every one from the store and sale of the wood floor we purchased to the installation. VERY PROFESSIONAL.

Don Miller

15:07 15 Apr 20

Kathy Leichty

14:53 15 Apr 20

Did a nice job with our kitchen flooring and it was NOT an easy install!

Susan Martin

12:34 30 Mar 20

WOW! The floor is amazing! Everyone was so nice and Jeremy did a great job!

Jamil Zabaneh

06:18 20 Mar 20

Wow they are the best in the state for flooring. I would not hesitate to recommend them for all of your flooring needs . They killed it on my carpet and hardwood

Tom Kaelin

21:29 14 Mar 20

Flooring install was excellent, looks great & we are very satisfied. Thank u for a great product

Paula Wimsatt

01:32 14 Mar 20

Had a great experience with this company. Chris was great and gave me a great price on my flooring!! Highly recommend getting your flooring here!!

Anna Titievsky

22:21 13 Mar 20

Charles McKinley

20:38 13 Mar 20

Derrick Eldridge

01:09 13 Mar 20

River City Flooring did an amazing job with our home improvement project. Dana, Dan, Andrew and Suad were very patient will us throughout the entire process. An exceptional group with talent, determination and a will to see our project a success, which included added new hardwood to one room, sanding three rooms, stain and seal in only five days!!!! However, Suad took our floors to another level when he “blended” the proper color stains to match our interest and the floors cane out more BEAUTIFUL than anticipated!!!! I WILL recommend to anyone interested in vesting your hardwood flooring project to go see River City and they will bend over backwards to make your project a success.

Nancy Hopkins

23:23 06 Mar 20

My husband and I highly recommend River City Flooring. We had carpet installed in several rooms as well as on our staircase and they did such a fantastic job, we could hardly believe it! Not only that, but absolutely everyone we dealt with from their store to their people working in our home, were so very nice and courteous, we really appreciated it. We highly recommend this company.

sharon justice

12:51 27 Feb 20

Serena Hirn

21:08 12 Feb 20

Lauren Fischer

01:07 08 Feb 20

From start to finish, the best experience with home improvement. Dana (office) worked so well with our hectic schedule and was an absolute delight to talk to. Dan was so informative and even made a special trip back to address some concerns we had with the old floor. Suad kept us informed every step of the way and brought our floors back to life! I’m not one to leave reviews, but they deserved it. Thank you so much for making this process so easy!

Mary Fletcher

19:07 06 Feb 20

River City workers did a great job removing old carpet, and installing hardwood and stairs carpet. I am very pleased with the outcome. This job required extra unexpected floor prep work to level a difficult hump, and my initial reaction to extra charges was not good. However, after reading the proposal again, it was clear that extra charges may occur if more floor prep work is needed. The workers worked extra long on the area, and now the hump is not even noticeable. Well worth the extra minimal expense. I would definitely use this company again!

arnold zegart

20:29 21 Jan 20

It's a shame I can only give 5 stars because I would definitely rate my experience with River City Flooring as 10 star. Everything from beginning to end of the process with our hardwood floor ( Hickory) was perfect. Skip, the representative, was spot on with his advice and service. The end result is worthy of a photo shoot in House & Garden.

Spenser Knauss

02:08 31 Dec 19

I can't say enough about River City Flooring! They were absolutely amazing! Shortly after my husband and I purchased our first home together, we hired a subcontractor to refinish our 1920's hardwood floors and the subcontractor severely damaged them. We feared the floors were beyond repair, so we contacted River City Flooring (after numerous recommendations) and they saved the day. Our floors look amazing and we could not have done it without them! Their customer service and confidence they had in their team made us comfortable they could our damaged floors. From their service team to the guys sanding the floors, all of the individuals were outstanding. We will be a lifetime customer of River City Flooring. We highly recommend them!

Anson Klaber

21:42 30 Dec 19

Skip has been amazing from the moment I called to get a quote to, following up after my flooring was installed. Great guy! Great service! Veteran friendly! Most importantly, my hardwood floor and carpet look amazing!

Elizabeth Hammons

16:32 24 Dec 19

We had nothing but exceptional service from RCF. They were so quick and efficient in installing our kitchen floor that we called them back to place new carpet in our basement. Both rooms look fantastic!

Cindi Thompson

09:57 22 Nov 19

River City Flooring products are reasonably priced and the staff is friendly and great to work with. I installed the Mohawk engineered wood floors and my house looks amazing! I love my new floors!! I highly recommend River City flooring

Jack Stafford

16:49 13 Nov 19

Great pricing and quick and excellent installation. Would recommend River City Flooring for any of your flooring needs.

Debbie Waddell

19:03 09 Nov 19

I can't say enough good things about the entire group! I had been looking for flooring for 2 years. So glad I waited. We are so happy with the service from Pam Head our sales rep. Down to the installers Russ, Marc, and Pat. They work as a team!!! Perfection is what we think. Thank you all so much! What a transformation it made to our home.

susan sprigg

17:38 31 Oct 19

What a wonderful experience. My floors are beautiful. Dan was very helpful choosing the floor and installation was quick and efficient. I appreciate the work and how efficient they were.

Debra Ramsey

19:54 29 Oct 19

My experience has been nothing but exceptional. Chris came to our home to give us a quote and he was wonderful to work with, very professional and informative. Jeremy was our crew leader and his assistant was Dallas - they were both awesome. I am over the moon in love with our floors- they look fabulous. Jeremy had 4 areas that he had to repair due to previous water damage - he is a perfectionist and professional he never once acted discouraged as this did set them back almost an entire day with repairs, he just made us feel as if this was all part of the job, he has excellent customer service skills and Rivercity Flooring is very fortunate to have an employee of his caliber representing their company. I will recommend your company to others. Very happy D. Ramsey

Jessica Givens

16:18 29 Oct 19

Great people. Great product very nice sells people

Rick Wilson

16:09 29 Oct 19

Jackie Aldred

16:06 01 Oct 19

I had a very good experience with River City Flooring from the start. Dana snd Ashley were very helpful and knowledgeable. The floor was installed on the day it was promised. The 2 men who laid the floor arrived promptly and did an excellent job! I would highly recommend River City Flooring!

Deborah Bass

10:56 11 Sep 19

Very easy to work with, large selection, very knowledgeable, delivered flooring on time, did expert installing. Will definitely use them again!

Tristin Hebel

00:35 01 Aug 19

David McCay

10:58 31 Jul 19

Excellent experience refinishing my hardwood floors from getting the estimate, scheduling and the work itself. Everyone I interacted with was helpful. My floors look great!

Pam Stackhouse

21:41 29 Jul 19

I wish I could give more than a five star rating to River City Flooring and their entire team. I had my hardwood floor refinished, and I cannot sing their praises enough. The job turned out AMAZING. I love my new floors and have River City Flooring to thank. I cannot miss the opportunity to recommend Thomas to anyone looking to have their floors redone. He is a true professional. What I loved about watching the process is, Thomas was meticulous and took great care of my home as well as his own equipment. He was very helpful and took time to answer all of my questions. Again...many thanks to Dan and Thomas for making this a positive experience.

Bro Gen

17:32 28 Jul 19

Guys were great, did a fabulous job, very professional and would use again...

Candace Thompson

13:15 27 Jul 19

River City did a great job installing our flooring in 3 rooms, a foyer and hallway. They were professional, easy to work with and at a fair price. We had a situation with a counter that no other flooring company in Louisville would work with us on resolving, the sales representative,Pam and the owner came to our home to look at our problem and assured us that the flooring could be installed with no problem and they went so far as to put it inthe contract that they would be responsible to resolve any issues if our problem was not corrected. The team that installed our flooring were professional. worked very efficiently and did a good job. I would recommend anyone to consider using River City for flooring.

Deborah Glasscock

20:13 25 Jul 19

Excellent quality and service! Thank you!

Molly Vincent

16:34 25 Jul 19

I had a wonderful experience with river city. Superb customer service and pricing, and a quality product! I originally thought they only did hardwood, but they have a wide carpet collection as well, and we are so pleased with our selection. We wanted to have carpet installed in a tight window between our closing and moving day for our new home. They were able to accommodate our tight timing and did a great job!

Janice Schneidtmiller

18:59 23 Jul 19

Our new floor has totally transformed our home... working with River City Flooring was an absolutely great decision. Could not be happier!

Amanda White

14:50 23 Jul 19

The owner is great! We bought our floors in 2015 from River City and they have held up great. We had an issue with our threshold and they came out and fixed with no hassle. I definitely recommend getting floors from River City Flooring as they wont let you down. Family owned and very helpful! Will continue to use them in the future for all our floor needs!

Missy McIntosh

17:48 21 Jul 19

Excellent service. Amazing products!! Love our new floor!!!

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Facebook Rating

4.5

Based on 14 reviews

River City Flooring Inc.

4.5

Janet Denny

15:15 23 May 20

Andy Woodward with Carpet Solutions recommended River City Flooring to me for picking out a new kitchen floor. I made an appointment with Chris Brumley to visit their showroom. The selection was great! I had spent countless hours driving all over town and brought home samples for the past year and didn’t like any of them. After working one hour with Chris, I brought home 4 samples and made a decision within minutes! My material was in stock and put to the side for Andy to pick up for installation. Courteous service and great prices. Thank you! #rivercityflooring #carpetsolutions

Jo Conner

20:35 25 Nov 19

They did a beautiful job, very courteous and polite, would hire them again if I needed any more flooring. I recommend them to all my neighbors and all my friends and family. Thank you so much for your courteous and great Service

Terry Haynal

20:20 21 Oct 19

We just had River City Floofing replace the laminet and carpet in my main floor with vinyl plank. Dan was great at helping pick out the pattern and work up price quote. Andrew and john installed it. They were done in just over a day and did a fantastic job. It was painless from start to finish. I recomend River City Flooring and will use them again!

David N Catlett

00:11 21 Oct 19

Chris and the refinishing team went out of their way to meet our expectations and same sure that the job was finished to perfection. They are extremely professional and devoted to quality workmanship. I would highly recommend them to anyone needing hardwood refinished.

Jon Sanderson

18:11 16 Apr 19

We just had River City Flooring install hardwood floors in our master bedroom that was carpet. We wanted to match the existing hardwood that is on the rest of our first floor. We couldn’t be happier with the results. You would never be able to tell it wasn’t the same as the rest. The gentlemen that did both the install and sanding/finishing were very polite and efficient. The estimate was very clear and itemized. The price was right for the high quality. I give it a 10/10 experience.

Barbara Kuprion Mackovic

22:28 19 Mar 19

Love the new carpet I had installed on the upper level of my home and Bernard, the installer, was excellent. Best customer service. Last year I had them install hardwood floors on my main level. Again they are the best. Highly recommend them.

Jeramie Wilson

15:54 09 May 18

Had our basement carpet laid by River City Flooring. The finished product is excellent. However, most impressive was the responsiveness of Dan (our sales professional), Tom (sales manager), and Chris (owner). We had an unexpected installation issue and those gentlemen took responsibility, rose to the occasion, and made it right. Businesses are quick to advertise that they stand by their work and won't negotiate or compromise customer service. In the event an issue arises, I've often wondered if those same companies would remain true to their word. This company does! Customer service and consultation was excellent, follow up and follow through are equally impressive. We prefer to buy local when possible. River City Flooring beats the price of bigger retailers, with far superior service and personal attention. Do yourself a favor and start your flooring search here.

Rick Beck

19:31 01 Nov 17

Installed vinyl plank flooring in our basement. Friendly, professional installers did the job quickly and it looks great. Very pleased with finished flooring.

Betsy Frentz

20:15 29 Sep 17

River City replaced the carpet on my stairs today. It was a difficult installation and it probably took much longer than they anticipated. But the finished product looks great and I really appreciate the team's patience today! Thank you!

Joan Vaughn Blincoe

19:44 21 Sep 17

Timothy Wayne Cheeks

19:58 24 Nov 15

me and my wife went to several flooring stores but we with RiveryCity. No pressure - Great sales people!

Kristen Haas Bickwermert

19:24 07 Jul 14

RiverCity re-finished the hard wood floors in my new home and they are absolutely beautiful! They got rid of all the old holes from the carpet and several dark spots that were left on the floors from the previous owner. I would definitely recommend them and plan on using them again!

Brenda Waddell Wilson

21:36 24 Feb 14

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