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This is the second time we have hired River City to do a flooring job for us, and they continue to exceed our expectations. Great communications throughout the process, starting with Skip’s detailed analysis and proposal. Their pricing is competitive and their commitment to excellence – from CDC compliance to ensuring their work site is spotless at the end of every day – is exactly what I look for in a partner. I have to admit that hiring a contractor to do work in my home during a global pandemic initially made me nervous, but the team members always ensured they had masks 😷in place at our home and worked in a well-ventilated environment. We will definitely be using River city again soon.
What service!After a year since installation, discovered that our gas outlet to our fireplace was covered over.Called Dana at River City Flooring and she had the installer back out within 2 days to correct the problem.They did a great job and handled it in a speedy fashion, even though we were so late in discovering it!We were happy before with our service and product, but we are even happier now!
I have had an excellent experience with River City Flooring.From the first visit of the salesman to the recent installation completion, I have found all employees to be polite, knowledgeable, and very protective of my home.My situation was a bit complicated, but Skip Sutton took the time to research and find an acceptable solution.All scheduled appointments were met and the installation crew even worked on a snowy Saturday to meet our deadline for the next stage of my project.I would definitely return to River City Flooring.