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Engineered Floors
Engineered Floors New Standard Plus Druid Stone 7″ R014-4022
1134 square feet in stock!
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I am glad to give you a very positive review of my experience with RiverCity. I do not post anything on Social Media but want you to know the service I received from Tom Jones and Dana and Phoenix was excellent. I shopped several places before deciding to do business with River City . As you probably know your pricing is competitive and in line With most reputable flooring places. The deciding factor for me Was Tom Jones. I like the way he conducts business.. he answered all my questions and was genuine in trying to help me make an informed decision without being “ high pressured” to make a sale. He was someone I felt comfortable with to give my business. Other places were more interested in just making a quick sale than in providing good information. Tom was excellent with his follow up email to me to see if he could answer anymore questions .. in other words he did everything just right at the right time! Tom was the only sales person from all the places I shopped who followed up with me. I notice service like that and that is the way I like to be treated as a customer. I also want to compliment your subcontractor, Phoenix. I was so impressed with their professionalism.. they were Such nice young men and while doing s great job were very respectful of my furniture and cleanliness while working in my home. I have referred them to some friends who need remodeling services. I rarely write such a long review but felt you should know you truly have your customer service performing at a high level. It separates you from your competition. I sincerely hope my review is helpful feed back for you. Also, I appreciated the thank you card from Tom … such a nice gesture and no one takes time to do that anymore… another nice touch For your customer service .. Best Regards Charlotte
River City Flooring did a great job with our bedroom flooring, so I tried them again when we wanted new flooring for the family and dining room. Everything looks amazing and the entire crew was just wonderful. Tom Jones was our representative and he gave us excellent service. He sat with us when we first went in and gave us several options, along with samples we could take home and compare. We made the best choice for us and he was able to get everything we wanted. He checked in with us regularly, and even visited during the project, and after the work was completed. One thing I noticed was the respect he had for the crew, and vice-versa. They actually lit up when he checked in on them. He made it all harmless and smooth – that’s exactly what we wanted! The value is great, the work was flawless, and I highly recommend them!
Chris was friendly and professional; the estimate was reasonable; and he and his crew worked long hours to have the job completed on time. We had a tile floor replaced in the kitchen and the rest of the downstairs refinished. You can’t tell where the old stops and the new begins. They did a great job.
Exceptionally good job done by Walt and his partner. They were real professionals. They moved all my furniture with great care and moved it back in place before leaving. The floors are layed perfectly.
Thanks for a great job. I love my new floors.
We would be remiss, if we did not take this opportunity to thank you and your installers for their truly professional work. We are extremely pleased and satisfied we are with our new hardwood floors. The finished job is nothing short of outstanding! The floors are beautiful! Suad and Kiki are true craftsmen. Their professionalism, work ethic and attention to detail, provides the true “added value” we were looking for with this investment. These men really deserve an extra pat on the back for a job well done. Cindy and I will highly recommend your company, and especially these installers to all of our friends and family that have an interest in hardwood flooring.
Excellent installation skills and good sales staff.
Jeremy had great skill in laying and shaping our new hardwood flooring. We have a curved hearth fireplace and he matched the wood and shaped it perfectly. The crew worked and patiently.
We are pleased with the whole process from sales through installation. I highly recommend this company.
They were very professional and accommodating with our schedule. Very impressed with the quick response to less than perfect results. Wood floor had a few darker blotches in it. Chris was out to see it within 24 hours. Spots are not terrible but he came ready with a solution to the problem. No hassle, no excuses. Just a plan to ensure I was happy with the work! Also did the carpeting throughout the rest of the house. Terrific suggestions for me based on his visit to our house and our conversation. Didn’t try to sell me more than I needed, just what worked best for us. I’d hire them again in a minute and highly recommend!
We wanted to thank you and your staff for our beautiful new basement floor. It is awesome and you and your staff were great. Thank you guys very much!
Workers were very professional and did an AMAZING job!! I cannot recommend them enough…after seeing the great job they did on the baby room and hallway we even had them come back and do the stairs. Their work just put to shame the work done by the previous homeowners.
Our salesman was very knowledgeable and kind.
The installation crew was very professional , clean and went out of their way to answer all our questions. Would recommend this place excellent people.
Personalized service at River City Flooring: Local flooring stores near you, like River City Flooring, typically have a smaller staff-to-customer ratio, which means you can receive more personalized attention and advice. Team members at River City Flooring have extensive knowledge about the products they sell and can offer tailored recommendations based on your specific needs and preferences.
Local flooring stores often carry high-quality products not available at big-box retailers or online. River City Flooring in Louisville offers a variety of flooring types, including hardwood and waterproof flooring, and can provide a wider range of options in the category you prefer for your space.
Shopping at a locally-owned flooring store in Louisville supports the small businesses community. This helps keep revenue in your local community and economy, and also supports Louisville’s job growth.
If you need flooring installation or repairs, local flooring stores may be able to offer faster turnaround times than big-box retailers or online sellers. This is because they often work with local contractors who can provide faster service.
Local flooring stores often are more invested in maintaining their reputation and providing excellent customer service. At River City Flooring, this translates to better warranties and guarantees on our products and services, which can provide added peace of mind for you as a customer.
River City Flooring is a locally-owned flooring store in Louisville, KY that specializes in providing high-quality flooring products and services to our valued customers. We offer a wide range of flooring options, including hardwood, carpet, and luxury vinyl.
At River City Flooring, we pride ourselves on providing excellent customer service and offering expert advice to help customers make informed decisions about their flooring needs. We have a team of experienced professionals who are dedicated to ensuring our customers are satisfied with their purchases.
In addition to selling flooring products, we also offer flooring installation services. Our local Louisville, Ky flooring installation team is highly skilled and provides professional installation services that exceed your expectations. We also offer free in-home flooring estimates to help provide an accurate expectation regarding the cost of your project.
If you’re looking for a reliable and experienced flooring retailer in Louisville, KY, River City Flooring should be at the top of your list. Our commitment to quality products and services, along with their personalized customer service, make us a top choice for many homeowners and businesses in the Louisville, Ky area.
Shopping at a local flooring store near you can offer a more personalized and supportive shopping experience, with high-quality products and services tailored to your specific needs.