Wow they are the best in the state for flooring. I would not hesitate to recommend them for all of your flooring needs . They killed it on my carpet and hardwood
21:29 14 Mar 20
Flooring install was excellent, looks great & we are very satisfied. Thank u for a great product
01:32 14 Mar 20
Had a great experience with this company. Chris was great and gave me a great price on my flooring!! Highly recommend getting your flooring here!!
22:21 13 Mar 20
20:38 13 Mar 20
01:09 13 Mar 20
River City Flooring did an amazing job with our home improvement project. Dana, Dan, Andrew and Suad were very patient will us throughout the entire process. An exceptional group with talent, determination and a will to see our project a success, which included added new hardwood to one room, sanding three rooms, stain and seal in only five days!!!! However, Suad took our floors to another level when he “blended” the proper color stains to match our interest and the floors cane out more BEAUTIFUL than anticipated!!!! I WILL recommend to anyone interested in vesting your hardwood flooring project to go see River City and they will bend over backwards to make your project a success.
23:23 06 Mar 20
My husband and I highly recommend River City Flooring. We had carpet installed in several rooms as well as on our staircase and they did such a fantastic job, we could hardly believe it! Not only that, but absolutely everyone we dealt with from their store to their people working in our home, were so very nice and courteous, we really appreciated it. We highly recommend this company.
12:51 27 Feb 20
21:08 12 Feb 20
01:07 08 Feb 20
From start to finish, the best experience with home improvement. Dana (office) worked so well with our hectic schedule and was an absolute delight to talk to. Dan was so informative and even made a special trip back to address some concerns we had with the old floor. Suad kept us informed every step of the way and brought our floors back to life! I’m not one to leave reviews, but they deserved it. Thank you so much for making this process so easy!
19:07 06 Feb 20
River City workers did a great job removing old carpet, and installing hardwood and stairs carpet. I am very pleased with the outcome. This job required extra unexpected floor prep work to level a difficult hump, and my initial reaction to extra charges was not good. However, after reading the proposal again, it was clear that extra charges may occur if more floor prep work is needed. The workers worked extra long on the area, and now the hump is not even noticeable. Well worth the extra minimal expense. I would definitely use this company again!
20:29 21 Jan 20
It's a shame I can only give 5 stars because I would definitely rate my experience with River City Flooring as 10 star. Everything from beginning to end of the process with our hardwood floor ( Hickory) was perfect. Skip, the representative, was spot on with his advice and service. The end result is worthy of a photo shoot in House & Garden.
02:08 31 Dec 19
I can't say enough about River City Flooring! They were absolutely amazing! Shortly after my husband and I purchased our first home together, we hired a subcontractor to refinish our 1920's hardwood floors and the subcontractor severely damaged them. We feared the floors were beyond repair, so we contacted River City Flooring (after numerous recommendations) and they saved the day. Our floors look amazing and we could not have done it without them! Their customer service and confidence they had in their team made us comfortable they could our damaged floors. From their service team to the guys sanding the floors, all of the individuals were outstanding. We will be a lifetime customer of River City Flooring. We highly recommend them!
21:42 30 Dec 19
Skip has been amazing from the moment I called to get a quote to, following up after my flooring was installed. Great guy! Great service! Veteran friendly! Most importantly, my hardwood floor and carpet look amazing!
16:32 24 Dec 19
We had nothing but exceptional service from RCF. They were so quick and efficient in installing our kitchen floor that we called them back to place new carpet in our basement. Both rooms look fantastic!
20:31 03 Dec 19
Quality flooring, reasonable prices, timely and great customer service. I would recommend them to anyone!
09:57 22 Nov 19
River City Flooring products are reasonably priced and the staff is friendly and great to work with. I installed the Mohawk engineered wood floors and my house looks amazing! I love my new floors!! I highly recommend River City flooring
16:49 13 Nov 19
Great pricing and quick and excellent installation. Would recommend River City Flooring for any of your flooring needs.
19:03 09 Nov 19
I can't say enough good things about the entire group! I had been looking for flooring for 2 years. So glad I waited. We are so happy with the service from Pam Head our sales rep. Down to the installers Russ, Marc, and Pat. They work as a team!!! Perfection is what we think. Thank you all so much! What a transformation it made to our home.
17:38 31 Oct 19
What a wonderful experience. My floors are beautiful. Dan was very helpful choosing the floor and installation was quick and efficient. I appreciate the work and how efficient they were.
19:54 29 Oct 19
My experience has been nothing but exceptional. Chris came to our home to give us a quote and he was wonderful to work with, very professional and informative. Jeremy was our crew leader and his assistant was Dallas - they were both awesome. I am over the moon in love with our floors- they look fabulous. Jeremy had 4 areas that he had to repair due to previous water damage - he is a perfectionist and professional he never once acted discouraged as this did set them back almost an entire day with repairs, he just made us feel as if this was all part of the job, he has excellent customer service skills and Rivercity Flooring is very fortunate to have an employee of his caliber representing their company. I will recommend your company to others. Very happy D. Ramsey
16:18 29 Oct 19
Great people. Great product very nice sells people
16:09 29 Oct 19
16:06 01 Oct 19
I had a very good experience with River City Flooring from the start. Dana snd Ashley were very helpful and knowledgeable. The floor was installed on the day it was promised. The 2 men who laid the floor arrived promptly and did an excellent job! I would highly recommend River City Flooring!
10:56 11 Sep 19
Very easy to work with, large selection, very knowledgeable, delivered flooring on time, did expert installing. Will definitely use them again!
00:35 01 Aug 19
10:58 31 Jul 19
Excellent experience refinishing my hardwood floors from getting the estimate, scheduling and the work itself. Everyone I interacted with was helpful. My floors look great!
21:41 29 Jul 19
I wish I could give more than a five star rating to River City Flooring and their entire team. I had my hardwood floor refinished, and I cannot sing their praises enough. The job turned out AMAZING. I love my new floors and have River City Flooring to thank. I cannot miss the opportunity to recommend Thomas to anyone looking to have their floors redone. He is a true professional. What I loved about watching the process is, Thomas was meticulous and took great care of my home as well as his own equipment. He was very helpful and took time to answer all of my questions. Again...many thanks to Dan and Thomas for making this a positive experience.
17:32 28 Jul 19
Guys were great, did a fabulous job, very professional and would use again...
13:15 27 Jul 19
River City did a great job installing our flooring in 3 rooms, a foyer and hallway. They were professional, easy to work with and at a fair price. We had a situation with a counter that no other flooring company in Louisville would work with us on resolving, the sales representative,Pam and the owner came to our home to look at our problem and assured us that the flooring could be installed with no problem and they went so far as to put it inthe contract that they would be responsible to resolve any issues if our problem was not corrected. The team that installed our flooring were professional. worked very efficiently and did a good job. I would recommend anyone to consider using River City for flooring.
20:13 25 Jul 19
Excellent quality and service! Thank you!
16:34 25 Jul 19
I had a wonderful experience with river city. Superb customer service and pricing, and a quality product! I originally thought they only did hardwood, but they have a wide carpet collection as well, and we are so pleased with our selection. We wanted to have carpet installed in a tight window between our closing and moving day for our new home. They were able to accommodate our tight timing and did a great job!
18:59 23 Jul 19
Our new floor has totally transformed our home... working with River City Flooring was an absolutely great decision. Could not be happier!
14:50 23 Jul 19
The owner is great! We bought our floors in 2015 from River City and they have held up great. We had an issue with our threshold and they came out and fixed with no hassle. I definitely recommend getting floors from River City Flooring as they wont let you down. Family owned and very helpful! Will continue to use them in the future for all our floor needs!
17:48 21 Jul 19
Excellent service. Amazing products!! Love our new floor!!!
16:15 21 Jul 19
Great selection of floors and great prices. Service was excellent
14:08 16 Jul 19
20:27 15 Jul 19
Friendly, courteous, helpful owner and staff. Workmanship in sanding and staining hardwood was outstanding! Would definitely recommend River City Flooring without reservation.
13:02 24 Jun 19
I attempted to refinish my hardwood floors myself and it turned out to be a disaster. Chris from river city flooring came out quickly when I was requesting quotes. A few others mocked me slightly for how they turned out (too much stain and I didn't wipe it off). Chris was the only one to tell me "hey, I've been here before, too. We can take care of it." Many other flooring companies were giving a 6 week lead time or longer but River City Flooring managed to get me on their schedule within 2 weeks. Amazing. My situation was unique (~400sqft) but it was greatly appreciated.When it came time the professionals were just that: professional. They were always punctual and definitely a master at their crafts (Jerry, Tim, and Jamie). The floors turned out incredible and I couldn't be happier. I'll be using them in the future instead of trying them myself...again.
18:29 19 Jun 19
12:07 19 Jun 19
16:12 13 Jun 19
19:21 28 May 19
The installing crew showed up When they said they wouldAnd they did an excellent job!! We love our floor
15:10 24 May 19
I’ve had River City Flooring out at our facility on two different occasions. They have installed roughly 7,000 square feet of flooring here at Independent Rough Terrain Center in Cibolo Tx. They are very responsive and have completed the work in a timely manner. I will be using their services at our facility in the near future and highly recommend them for your future flooring projects.
14:56 15 May 19
I am a remodeler in the Louisville, KY area. I buy my flooring from River City Flooring. Pam has been great to work with. Their selection and pricing have been great as well. In addition, they offer in house installation so if I need installers in a pinch they have me covered. I can’t recommend them enough!
13:41 07 May 19
13:23 07 May 19
16:15 03 May 19
17:29 24 Apr 19
Not enough good to say about River City Flooring. Price beat the competitors. Scheduling faster than competitors. Install crew was nothing but polite, courteous, and timely. They worked fast and were very thorough, and cleaned up perfectly after they were done. 10/10, A++, would use again in a heartbeat.
01:04 20 Apr 19
Great prices and wonderful service!! This is the place for all your flooring needs.
16:10 16 Apr 19
Very nice store nice staff
13:46 14 Apr 19
Excellent service and we are incredibly happy with the results. Quality carpet and installation at a very reasonable price. Thank you to Dan Rauch and the whole team for a great experience.
Melinda & Allan Terry
14:12 29 Mar 19
The staff was great to work with and made the process run smoothly!!
08:51 29 Mar 19
My floors are fantastic, great job. Just make sure you take a picture of your food in your fridge/freezer as they will eat your ice cream lol. Wonderful job would utilize again and recommend. Robin Louisville
19:40 28 Mar 19
Terrific selection with a variety of price points to work with. Chris, the owner, was extremely helpful when I came in to the showroom to select samples. I was able to take large samples home to see in the space for a couple days in various lighting before making my selection. A fantastic sale price was the icing on the cake! I would recommend and use River City Flooring again!
19:30 28 Mar 19
Great work. Quick quote. Great communication. Very professional. On time. Fairly priced. Quality craftsmanship.
17:20 22 Mar 19
The flooring turned out beautifully. They did a great job working with the brick facade we put in. I really appreciate the guys who did the work. They held furniture up so that I could put felt pads on the bottoms of everything and helped me lift everything and put the room back together.My only issues:They were a bit off on the estimate for putting it in because they didn't consider the trim would take longer to get than the flooring. (small thing) They left a threshold off because they had measured incorrectly.I was contacted by Dana and she kept insisting that I pay before the job was 100% finished, but Dan the sales guy sorted the situation out.
18:22 08 Mar 19
I recently had a bedroom and closet redone with new hardwood flooring to match the rest of my condo, after a major water leak. Dan in sales was wonderful and answered all of my questions, and always got back to me very promptly. He knew I was on a tight deadline to have the work completed since I was listing my condo for sale soon. The floor installers were very professional and did a great job with everything - the new flooring looks fantastic! They also were careful with moving my furniture and making sure nothing was damaged or scratched. Thanks River City!
20:35 23 Jan 19
Our experience with River City Flooring was a very positive one!! Love the product we chose...it’s beautiful! From sales, to installers everyone was professional and knowledgeable about the floor we chose and what we could expect from start to finish. So happy, we love our new floor!!!
13:21 23 Jan 19
I don't often share customer experiences but for River City I feel strongly that others will find our thoughts helpful in making a flooring purchase decisIon. Starting with their showroom selection and staff expertise through installation, we're very satisfied. Their installation crew was very professional, knowledgeable and courteous. Being a locally, family owned business they reminded me of that rental car tag line, "WE TRY HARDER". Bottom line is I highly recommend considering River City.
17:27 11 Jan 19
Happy to give a 5 star review to River City Flooring. Excellent customer service, quality product, best price in town! Chris was gracious enough to answer all of our 1000 questions :) Would recommend to anyone! Purchased: 1,500 sq ft of Bella Cera Mombello French Oak flooring, pictures to come!Kylia Sullivan
14:14 15 Dec 18
20:31 14 Dec 18
Loved my carpet choice and the great assistance I received in making my choice. The installers were very professional!
20:59 10 Dec 18
Outstanding selection on quality luxury floating floor laminate. It looks and feels like real wood. Highly recommended.
21:46 01 Dec 18
Always helpful and friendly!
02:43 12 Nov 18
Billy, the owner, and Jeremy, a flooring installer, at River City Flooring were able to repair some damaged boards on my engineered wood floor at considerable savings. All of the other flooring companies that I had contacted said the only thing that could be done was to replace the entire 1,000 sq. ft. floor. Using his considerable experience and expertise, Jeremy was able to repair only the damaged boards. I highly recommend the folks at River City for your flooring needs
16:28 07 Nov 18
River city flooring are simply awesome. There installers were experts and professionals. Quick, efficient, and clean, I would highly recommended this company to any one considering new flooring
00:58 07 Nov 18
Just had entire 2nd floor carpet replaced with hardwood. The folks ( Tom and Chris) at River City were awesome, everything went as planned and the floors look GREAT. Also, the installers did a fantastic job and were very detailed and professional. Overall, if you want a fair price, quality floor and workmanship go to River City Flooring!
20:35 31 Oct 18
14:59 05 Oct 18
20:49 06 Sep 18
Thank you Tom Jones, Travis and Tom for and excellent job of installing our hardwood stairs and repairing some water damage.Dave A., LaGrange, KY
17:21 22 Jun 18
John Church took such great care of us after a HORRIBLE experience at Floors & Decor. Awesome place, great prices, nice product. We’ll be back for our next project!
06:48 16 May 18
Chris, Thank you and your entire team for the help in getting my carpeting completed today. Carlos is a gem and is a great reflection of your company and the experience we’ve had as we replaced the flooring throughout our house. Dan, Richie, Dana and your installers have all done a fantastic, professional job and clearly reflects a value set any customer would want to do business with. Thanks again for your help.Greg J. Groleau
23:51 12 May 18
Happy to give them another star after final pricing but not as competitive as some other places. Everyone I did speak with there was very nice, most certainly helpful and responsive unlike some other stores!
15:59 09 May 18
Had our basement carpet laid by River City Flooring. The finished product is excellent, much better than we had before. However, most impressive was the responsiveness of Dan (sales professional), Tom (sales manager), and Chris (owner). We had an unexpected installation issue and those gentlemen took responsibility, rose to the occasion, and made it right for us. Businesses are quick to advertise that they stand by their work and won't negotiate or compromise customer service. In the event an issue arises, I've wondered if those same companies would remain true to their word. This company does! Customer service and consultation was excellent, follow through are equally impressive. We prefer to buy local when possible. River City Flooring beats the price of bigger retailers, with superior service and personal attention. Do yourself a favor and start your flooring search here. You won't have to look any further.
16:34 23 Apr 18
Totally happy with my sand and finish hardwood floors from River City! My salesman Richie was fabulous and all crew members were super. My floors look wonderful!!!
19:11 15 Apr 18
Most knowledgeable and friendly people in the flooring business.
14:54 19 Mar 18
This is the best place to buy floors!! I went in not knowing what we wanted and their employee John was very helpful. He told us what was good what wasn't so good, what to stay away from and what to buy. I came out there with the best floor ever!! Will recommend to everyone I know.
00:09 15 Feb 18
We are so happy with the service and product from River City Flooring! The sales rep in the store was very attentive to what we wanted (and we were very picky,) and found the perfect wood floors for us on only his second suggestion. He was very professional and super helpful. The guys that came to our house to install the floors were equally as impressive! They were so polite and took time to clean up after they were finished. The installation looks incredible! We are thrilled with our experience with River City Flooring. Highly recommend.
01:48 14 Feb 18
22:49 28 Dec 17
19:27 28 Dec 17
Great selection of flooring. Knowledgeable sales staff and professional installers.
13:23 11 Dec 17
14:36 08 Nov 17
Had a great team working for us on our project.Every detail was attended to and no mess was left for us.The schedule was attended to and the job was finished on time.Great job.
03:47 03 Nov 17
Awesome sales team and installers. Did a fantastic job installing my floating floor in my finished basement. Could not be more pleased!
20:35 16 Oct 17
Great selection and service! Everyone who I worked with at River City (in my home and in the showroom) was professional, polite and kind. The installation of carpet on my stairs was a tricky job but the installer spent the time to make sure it was done correctly. The finished product looks great. Thank you all !!
21:40 12 Oct 17
20:45 11 Oct 17
17:18 21 Sep 17
Very good! Everything was done in a timely manner. Edin and his crew were very thorough, detailed, respectful, and courteous. Will definitely use River City Flooring again!
20:54 19 Sep 17
17:59 29 Aug 17
Fantastic job by Andrew and John will be seeing them again 😄😄
00:32 18 Aug 17
Our floor looks great and we are happy with its durability. Our experience with River City from the start was excellent. Everyone we dealt with (sales to office to installers) was informative and accommodating and were just nice people. We love supporting local businesses. We will recommend this business to others and will return when we need another floor. Thanks River City.
20:14 19 Jun 17
Friendly staff. Helpful with recommendations. Are residential contractors.
13:18 08 May 17
Great experience from start to finish!
20:02 13 Apr 17
19:05 13 Apr 17
20:55 27 Mar 17
I had an excellent experience with River City Flooring and would recommend them for any of your flooring needs.
23:10 23 Mar 17
I absolutely love my floor. I was trying to match stairs my uncle built, and Richie helped me find the perfect match. Everything was handled professionally. The work was done in timely manner as promised. Highly recommend.
15:35 20 Mar 17
We had water damage to our 10 month old brand new home. River City Flooring installed new floors and they turned out great! Even better than the custom floors we had. They were very professional, they worked like the home was theirs, took care in everything they did! They even exceeded our expectations in how they finished the floor at the stairs, better than it was by far and better than I could have drawn up. I would recommend them to everyone!!!!!Thanks for a great experience even through a difficult situation, with the water damage!!!!Thanks again- Beth and Steve
21:35 14 Mar 17
This was our first time visiting River City Flooring. Customer service was great and very helpful. They have lots of styles to choose from. We will definitely be returning!
18:06 13 Mar 17
I have nothing but praise for River City Flooring and their staff. We had old carpet removed; hardwood installed; existing wood sanded and the entire floor refinished. This was a big project that took about three weeks. The floors are beautiful!! The old and the new match perfectly. The River City Staff was polite, trustworthy, managed all the details and even texted us photos of the progress. They are the best!
00:41 03 Mar 17
I'm not an easy person to work for . I expect my job to be near perfect. And I must say River City Flooring far exceeded My expectations . Everyone that I came in contact with at River City Flooring performed at Perfection , to give me an exceptional Flooring job that is Outstandingly Beautiful . Everyone from the company President, Sales Manager , Office Staff, Installion Techs, Sanding and Finishing Crews Showed me respect and were very helpful in getting me a Floor that I'm totally Impressed and proud of . Thank You Staff
18:18 22 Feb 17
The product did just what was said it would do and it causes the rest of the remodel to come together and is complete.
15:35 22 Feb 17
Did an amazing job matching a new hardwood floor to an existing one. Will definitely use them again. All the people involved were very professional and did great work.
02:11 22 Feb 17
Nice people, very professional, cleaned up well and did everything to our expectations!
02:10 22 Feb 17
River City flooring was great. We had carpet replaced and hardwood done. Dan our salesperson was very professional and helpful. All of the workers that came to do the jobs were on time and did a great job. I would recommend River City and we will be calling them for our next flooring job.
19:08 21 Feb 17
RCF had an entire first floor to refinish. Some of the flooring was very weathered, other areas not so much. They did a great job in removing and replacing furniture, sanding, staining, and sealing the floor. They were on time and completed the job on schedule
18:43 21 Feb 17
River City refinished the hardwood floors in my house in February 2016 and did an excellent job. They were easy to work with and made sure I was completely satisfied with their work!
15:19 21 Feb 17
We had a concern about our existing oak hardwood floor when we decided to completely renovate our kitchen. After the old galley kitchen was removed , we needed to add about 100 sq. ft of flooring and have it match what was already there. River City was able to add the additional flooring, complete with the walnut pegs at the end of each board. The floor matches perfectly and looks like it has always been there. Excellent work!!
14:45 21 Feb 17
River City Flooring has done our floors in over half of our house. The floors look great and the workers have all been very professional. Look forward to getting our bedroom done next!
20:46 15 Feb 17
02:50 09 Feb 17
The River City Crew did a great job on our floors. They started and finished when they said they would. The custom blended stain was perfect. I highly recommend them.
22:14 19 Jan 17
Had carpet installation done today by David and Nathan. Really like the job they did. Nice, professional installation. Good Crew!!Friendly and polite on approach.Thanks!
18:22 24 Jun 16
We had hardwood floor installed though out our living room, dinning room and kitchen. River city Floors provided wonderful product and service. Tom was knowledgeable about the product choices. From the office, showroom and installers, everyone treated us graciously and provided all the information needed. I was especially pleased with the installers. They worked diligently, skillfully and even did a great job of cleaning up! Excellent expterience.
20:16 01 Mar 16
Rivercity Flooring did an outstanding job on our hardwood installation for the entire first floor including the powder room. The staff provided excellent service with prompt arrival each day. From the tear out to the move in, they were available with assistance and professional advice. The entire project was completed during winter weather. The floors were expertly sanded, and the color was applied perfectly. Expert color recommendations matched the cabinets and wall colors. Other decorating companies have remarked on the quality installation after they have seen the results. I highly recommend this flooring company for extensive hardwood flooring projects.
04:06 01 Jan 16
They did a terrific job! 433sq. Ft. Installed in 6hours including removing old carpet and pad and our furniture. The installers were very efficient,polite and hauled away every speck of trash. I'm going to use them again soon.
14:00 22 Dec 15
We have used River City several times in the past and again they did a great job in laying hardwood in bedroom & closets. Very professional & quality meets our satisfaction 100%. Their team of workers are very polite, punctual & clean with the job.
21:48 10 Mar 15
I've been impressed with everyone I've been in contact with from RiverCity Flooring. Dan was knowledgeable and helpful when deciding on beautiful solid birch flooring. Their pricing was not cheap but very reasonable. Everyone was prompt and professional. They arrived at the scheduled time, every time!!! What really BLEW ME AWAY me was the installer Walt. Walt's an artist and his canvas is flooring. He took the time to blend the flooring perfectly and complete all the details. It's obvious that he takes great pride in his work. Walt and his team went above and beyond and I couldn't be happier with the results!
00:04 16 Dec 14
We used Rivercity Flooring twice and had a great experience both times. Chris, (the Owner) spent an hour with us explaining all the options, as we DIY and installed the flooring ourselves. Overall, we installed around 2000 sq. ft of Acacia hardwood and we love it! When we needed help learning a new installation method, Chris came to our home on the day before Thanksgiving to demonstrate the process. You can't beat the price and service, and this a great way to support a local business vs. "big box" stores. I highly recommend.
20:07 03 Dec 14
The owner, Chris, at River City Flooring is super easy to work with. He has a great selection and fair prices. I highly recommend them and will definitely use them in the future!
19:41 12 Nov 13
River City Flooring did an amazing job on our hardwood floors. The customer service was impeccable!
16:51 08 Apr 13
I can't recommend these guys enough! We had pre-finished hard wood floors installed on our 2nd floor- it looks fantastic! Chris was great to work with, Andrew and the twins did an excellent job with installation, and the price was very fair. Will definitely use them again.
They did a beautiful job, very courteous and polite, would hire them again if I needed any more flooring. I recommend them to all my neighbors and all my friends and family. Thank you so much for your courteous and great Service
We just had River City Floofing replace the laminet and carpet in my main floor with vinyl plank. Dan was great at helping pick out the pattern and work up price quote. Andrew and john installed it. They were done in just over a day and did a fantastic job. It was painless from start to finish. I recomend River City Flooring and will use them again!
Chris and the refinishing team went out of their way to meet our expectations and same sure that the job was finished to perfection. They are extremely professional and devoted to quality workmanship. I would highly recommend them to anyone needing hardwood refinished.
We just had River City Flooring install hardwood floors in our master bedroom that was carpet. We wanted to match the existing hardwood that is on the rest of our first floor. We couldn’t be happier with the results. You would never be able to tell it wasn’t the same as the rest. The gentlemen that did both the install and sanding/finishing were very polite and efficient. The estimate was very clear and itemized. The price was right for the high quality. I give it a 10/10 experience.
Love the new carpet I had installed on the upper level of my home and Bernard, the installer, was excellent. Best customer service. Last year I had them install hardwood floors on my main level. Again they are the best. Highly recommend them.
Had our basement carpet laid by River City Flooring. The finished product is excellent. However, most impressive was the responsiveness of Dan (our sales professional), Tom (sales manager), and Chris (owner). We had an unexpected installation issue and those gentlemen took responsibility, rose to the occasion, and made it right. Businesses are quick to advertise that they stand by their work and won't negotiate or compromise customer service. In the event an issue arises, I've often wondered if those same companies would remain true to their word. This company does! Customer service and consultation was excellent, follow up and follow through are equally impressive. We prefer to buy local when possible. River City Flooring beats the price of bigger retailers, with far superior service and personal attention. Do yourself a favor and start your flooring search here.
River City replaced the carpet on my stairs today. It was a difficult installation and it probably took much longer than they anticipated. But the finished product looks great and I really appreciate the team's patience today! Thank you!
RiverCity re-finished the hard wood floors in my new home and they are absolutely beautiful! They got rid of all the old holes from the carpet and several dark spots that were left on the floors from the previous owner. I would definitely recommend them and plan on using them again!