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Testimonials

All of us at River City Flooring are proud of the reputation we have earned in the Louisville area.  Please read through some of these testimonial and reviews from just a few of our customers.  We sell and install over 125 jobs each month and every job has its own set of obstacles . We want to make sure that every customer is satisfied and will tell others about our great company.

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Project: Refinish Hardwood Floors

Wood Floor Superior Job !!!!!!!

I’m not an easy person to work for. I expect my job to be near perfect . And, I must say, River City Flooring far exceeded My expectations . They came highly recommended ,Everyone that I came in contact with at River City Flooring performed at perfection, to give Me an Exceptional Flooring Job that is an Outstandingly Beautiful ! Everyone from the Company President , Sales Manager, Office Staff . Installation Techs ,Sanding and Finishing Crews showed Me Respect and were very Helpful in getting Me a Floor that I’m totally Impressed and Proud of . Thanks You Staff !!!!!!!

-Marshall H. Louisville, KY

Project: Prefinish Hardwood Floors Installed

Top quality work and hassle free! Highly recommend!

Rivercity Flooring did a great job with our bedroom flooring, so I tried them again when we wanted new flooring for the family and dining room. Everything looks amazing and the entire crew was just wonderful. Tom Jones was our representative and he gave us excellent service. He sat with us when we first went in and gave us several options, along with samples we could take home and compare. We made the best choice for us and he was able to get everything we wanted. He checked in with us regularly, and even visited during the project, and after the work was completed. One thing I noticed was the respect he had for the crew, and vice-versa. They actually lit up when he checked in on them. He made it all harmless and smooth – that’s exactly what we wanted! The value is great, the work was flawless, and I highly recommend them!

-Eric M. Louisville, KY

Project: Prefinish Hardwood Floors Installed

Our salesman was very knowledgeable and kind.

The installation crew was very professional , clean and went out of their way to answer all our questions. Would recommend this place excellent people.

-Mike A. Louisville , KY

Project: Vinyl Plank Floors Installed

Amazing job!

I love my new floors! I am so glad I’m chose River City Flooring. I had the whole first floor of my house refloored with correct plus. The whole experience was very positive from the sales process to the installation. The installation crew were very professional and efficient. They removed all the old carpets, pulled up old tile and installed the new flooring. They were always prompt, cleaned up their mess at the end of each day, and did a beautiful job with installation! I would wholeheartedly recommend Rive City Flooring.

-Kim S. Louisville, KY

Project: Refinish Hardwood Floors

Very happy with the work that was done on our old oak floors.

They replaced about 200sqft of flooring, sanded everything and blended it in and then refinished. It looks amazing. The job came in on time and on budget. Again…good work.

-Paul I. Louisville, KY

Project: Prefinish Hardwood Floors Installed

Excellent installation skills and good sales staff.

Jeramy had great skill in laying and shaping our new hardwood flooring. We have a curved hearth fireplace and he matched the wood and shaped it perfectly. The crew worked and patiently.
We are pleased with the whole process from sales through installation. I highly recommend this company.

-Brian R. Louisville, KY

Project: Prefinish Hardwood Floors Installed

Exceptionally good job done by Walt and his partner. They were real professionals. They moved all my furniture with great care and moved it back in place before leaving. The floors are layed perfectly.

Thanks for a great job. I love my new floors.

-Evelyn R. Louisville , KY

Project: Refinish Hardwood Floors

Fantastic Experience!

When they said almost dust-free, I was skeptical.. but they were correct. I was amazing how little dust was associated with the sanding and refinishing of my hardwood floors. It was a VERY pleasant experience, and I highly recommend RiverCity!!

-John A. Louisville, KY

Project: Refinish Hardwood Floors

Thrilled with the work & results!

The guys doing the work were awesome. Would definitely have them again. Great experience!

-Mary B. Louisville, KY

Project: Refinish Hardwood Floors

Rivercity Flooring did a great job with our bedroom flooring, so I tried them again when we wanted new flooring for the family and dining room. Everything looks amazing and the entire crew was just wonderful. Tom Jones was our representative and he gave us excellent service. He sat with us when we first went in and gave us several options, along with samples we could take home and compare. We made the best choice for us and he was able to get everything we wanted. He checked in with us regularly, and even visited during the project, and after the work was completed. One thing I noticed was the respect he had for the crew, and vice-versa. They actually lit up when he checked in on them. He made it all harmless and smooth – that’s exactly what we wanted! The value is great, the work was flawless, and I highly recommend them!

-Eric M. Louisville, KY

Project: Refinish Hardwood Floors

Arrived on time and did a good job on the installation. Got bids from 2 other companies and River City had the best bid.

-John S. Prospect, KY

Project: Carpet and Laminate Installation

We wanted to thank you and your staff for our beautiful new basement floor. It is awesome and you and your staff were great. Thank you guys very much!

-Chad P., Louisville, KY

Project: Wood Flooring – Refinish

Workers were very professional and did an AMAZING job!! I cannot recommend them enough…after seeing the great job they did on the baby room and hallway we even had them come back and do the stairs. Their work just put to shame the work done by the previous homeowners.

-Brandy Y., Louisville, KY

Project: Wood Flooring – Refinish

Chris and his crew were timely, performed good work and were right on budget. They were the most competitive bid. Chris also made me aware of a neighbor for whom he had worked which was a great reference. He also shared his knowledge about the flooring in our house which gave me a better appreciation of it.

-Ron C., Louisville, KY

Project: Wood Flooring – Refinish

Chris was friendly and professional; the estimate was reasonable; and he and his crew worked long hours to have the job completed on time. We had a tile floor replaced in the kitchen and the rest of the downstairs refinished. You can’t tell where the old stops and the new begins. They did a great job.

-Sandy S., Louisville, KY

Project: Wood Flooring – Refinish

They did a great job on the floor. The floor was difficult to sand down but they managed to get it really smooth and it now looks great. They also worked with me to select the right stain color.

-Ann W., Louisville, KY

Project: Wood Flooring – Refinish

River City Flooring did a good job. The floors look nice. They used polyurethane but the smell wasn’t overwhelming. They came in and got the job done.

-Trent S., Louisville, KY

Project: Wood Flooring – Pre-Finished

I just wanted to let you know how happy we are with our hardwood floor.  The installers were great.  I almost felt like I had a friend by the time they finished.  It is obvious that he loves his work.  We’re really satisfied.  Thank you.

-Linda W., Louisville, KY

Project: Wood Flooring – Pre-Finished

We would be remiss, if we did not take this opportunity to thank you and your installers for their truly professional work. We are extremely pleased and satisfied we are with our new hardwood floors.  The finished job is nothing short of outstanding! The floors are beautiful!  Suad and Kiki are true craftsmen.  Their professionalism, work ethic and attention to detail, provides the true “added value” we were looking for with this investment. These men really deserve an extra pat on the back for a job well done.  Cindy and I will highly recommend your company, and especially these installers to all of our friends and family that have an interest in hardwood flooring.

-Dave and Cindy B., Louisville, KY

Project: Wood Flooring – Pre-Finished

Kathy and I wanted to let you know how pleased we are with the installation of the Lyptus flooring. It is incredible how nice it is and how wonderful it looks. We made the right decision in picking this wood, as it goes with the kitchen cabinets and the dining room furniture. We also want to thank you for sending the installation team of Suad and Yosif. These guys are awesome! Not only are they friendly and professional, they are truly artisans and wonderful craftsmen. As you know, doing a remodel can be disruptive and stressful, but these guys did the job with minimal mess and absolutely no hassle. Their attention to detail was extraordinary and much more than I expected or have ever experienced from a subcontractor. The bottom line is no matter how nice the wood,  the installation can certainly make or break the project. Suad and Kiki made the project an overwhelming success. We would be happy to refer these guys to any of your potential customers. They are an asset to RiverCity Flooring and you should sell their craftsmanship as something that sets you guys apart from the competition.

-Bart & Kathy T., Louisville, KY

Project: New Carpet and Refinished Foyer

They were very professional and accommodating with our schedule. Very impressed with the quick  response to less than perfect results. Wood floor had a few darker blotches in it. Chris was out to see it within 24 hours. Spots are not terrible but he came ready with a solution to the problem. No hassle, no excuses. Just a plan to ensure I was happy with the work! Also did the carpeting throughout the rest of the house. Terrific suggestions for me based on his visit to our house and our conversation. Didn’t try to sell me more than I needed, just what worked best for us. I’d hire them again in a minute and highly recommend!

-Amy C., Louisville, KY

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